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Fairmont Gold Experience

Your Fairmont Gold Experience includes:

  • Private check-in and check-out.  

  • Exclusive harbor view Fairmont Gold Lounge and Terrace with magnificent coastal views.

  • Dedicated Fairmont Gold Concierge Team from 7:00 am – 10:00 pm daily, at the Gold reception desk and via the “Concierge” button on your guestroom telephone.

  • Complimentary overnight shoeshine and pressing of up to two pieces of clothing per stay.

  • Personalized wake-up call with coffee, tea, juice, and croissant (upon request) starting at 7:00 am until 10:30 am.

  • Evening turn-down service.

  • Stream your favorite content to your Fairmont Gold room’s TV – powered by Google Chromecast3


Gold Lounge & Terrace Hours of Operation and Services:

  • 7:00 am – 10:00 pm Concierge Service, Gold Lounge Open and Terrace access.

  • 7:00 am – 10:30 am Fairmont Gold breakfast including a hearty selection of hot and cold items, with options for allergies and dietary sensitivities.

  • 11:30 am – 9:30 pm Beverage service. Complimentary tea, coffee, soft drinks & bottled water.  

    • Full bar with Wine, Beer, and Sparkling Wine,  Charges apply for alcoholic beverages via an Honor Bar system.

  • 5:00 pm – 7:00 pm Hors d’oeuvres and evening bites of locally inspired cuisine, perfect for enjoying with a pre-dinner cocktail.

  • 7:00 pm – 8:00 pm – Evening Dessert service.


Gold Lounge Etiquette:

  • The Gold Lounge is an exclusive experience, reserved for registered Fairmont Gold Guests only.

  • Dress Code: Casual resort attire please. Note that bathrobes, slippers, swimwear, and bare feet are not permitted in the Gold Lounge and Terrace

  • Cell Phones and audio devices: For the comfort of all guests, it is asked that cell phones be silenced, and conversation volume kept to a minimum in consideration of other guests.  No streaming or video calls without headphones, please.

  • All children under the age of 16 must be always accompanied by an adult.


Thank you for embracing the Fairmont Gold Tradition.  We are delighted to provide you with a Victoria Island experience that is like no other!

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