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Please call or email the Spa directly: 

The Willow Stream Spa at Fairmont Empress

Recognized by Condé Nast as a Top Resort Spa in Canada and Spas of America Top 100 Spas of the Americas, Willow Stream Spa on Vancouver Island is a serene oasis in the heart of Victoria. Willow Stream Spa offers authentic and effective spa experiences customized to your wellness needs. To maximize your spa experience, we recommend arriving 30 minutes prior to your appointment time to partake in the spa ritual.  The spa ritual includes Finnish style sauna, steam inhalation room and mineral pool and is designed to open up inhalation, cleanse, detoxify and warm the muscles.

One Workplace Spa Appointments are available over the dates of Sunday, May 19 – Wednesday, May 22, 2024. 

We have up to 35 appointments per day which include massages, facials and body treatments. 

Appointments are available during the hours of 10:00 am – 5:00 pm, with the last treatment finishing at 5:00 pm.

To make your Spa appointment please call the Spa reservation desk directly by dialing 250-995-4650 or by booking online at

The One Workplace block of appointments is held until April 19, 2024, so please book your appointments soon!  After April 19th appointments will depend on the remaining availability.

Swimsuits are required in some areas of the spa.

Below are the treatments offered for One Workplace President’s Club

  • Relaxation Massage 60 minutes

  • Relaxation Massage 90 minutes

  • Stress Relief Massage 60 minutes

  • Stress Relief Massage 90 minutes

  • Hot Stone Massage 60 minutes

  • Hot Stone Massage 90 minutes

  • Deep Tissue Massage 60 minutes

  • Deep Tissue Massage 90 minutes

  • Couples Massage 60 minutes

  • Couples Massage 90 minutes

  • Willow Stream Classic Facial 60 minutes

  • Brightening Facial 60 minutes

  • Tranqwillow Facial 90 minutes

  • Advanced Correcting Facial 60 minutes

  • Resurfacing Vitamin C Facial 60 minutes

  • Renewing Infusion Facial 60 minutes

  • Eucalyptus Body Scrub 60 minutes

  • Energizing Detox Wrap 60 minutes

  • Executive Revival Body Treatment 60 minutes

  • Lavender Dreams Body Treatment 90 minutes


The Spa also offers manicures and pedicures but these treatments do not include spa access.  Please call the Spa to book these appoints.

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